Sterling Home Technologies is now Captivate

Austin, Boerne, San Antonio, Hill Country

From: Captivate, Inc
To:      Our Sterling Home Technology Clients, and Future Clients

After almost three decades of innovation and change that earned Captive Audio a "best-in-class" reputation in our industry, we made an acquisition, buying another respected home automation company in another market. We never expected that integrating Sterling Home Technologies into our processes, systems, and standards would be as challenging as it has been. Still, we are so happy to have made that transition.

I have appreciated your patience this season; it has been a wonderful experience getting to know many of you. We have already complemented the great team with some fantastic new talent from the industry. We are very excited about our future in the Texas Hill Country and look forward to bringing the same experience you have come to expect with some additional things that have made us so successful in our other market.

Twenty-nine years ago, the name "Captive" accurately represented the cutting edge of the industry, capturing high-quality surround sound in the home. But today is a new day; the industry has changed dramatically, and we are now providing more comprehensive solutions to help our clients enjoy a more simple and fully integrated way of experiencing their homes.

For nearly three decades, we have been at the forefront of delivering immersive experiences that leave a lasting impact.

A recent client said:

Captive is exceptional. The job was seamless from the moment we started the process with them. The company was prompt in responding to all calls and emails. Our estimate was provided quickly, and the project stayed on budget. The entire team was a pleasure to work with and delivered high-quality work. I highly recommend Captive for your next project. They are so fantastic we have already done a second project with them."

Given the experience of this client and hundreds more like them, we decided our name needed an upgrade consistent with the experience we will be providing our clients in both markets. We are no longer merely capturing sound for our clients but creating immersive environments that genuinely captivate them. We are thrilled to announce that we are no longer "Captive Audio" and “Sterling Home Technologies" but "Captivate."

Our new name underscores our ongoing commitment to delivering high-quality products and services that ignite wonder and enrich lives. As we evolve and grow, we believe our new name better reflects the essence of what we do – capturing hearts, minds, and moments through extraordinary and captivating experiences and spaces. Our commitment to the kind of service that creates a legendary experience requires continually upgrading systems and processes, providing additional training for our staff, and even growing our staff. Our service team has tripled in size!

"Captivate" also perfectly encapsulates our mission to awaken your senses, emotions, imagination, and home with our elevated solutions. Throughout our three-decade history, we have been at the forefront of delivering immersive experiences that leave a lasting impact.

Rest assured, while we have changed our names, our dedication to excellence and customer satisfaction remains stronger than ever. We continue to grow our team of committed and passionate professionals very selectively. Our team is the cornerstone of our success and is as invigorated as before about pushing boundaries and exploring new horizons in design and technology. We are excited to continue working closely with you to create unforgettable moments throughout your space.

With our rebranding, we are embarking on a journey celebrating our rich history and exciting future. Stay tuned as we unveil new products, services, and collaborations that will redefine what it means to have a captivating home. Thank you for your unwavering support throughout the years. We are immensely grateful for your trust and partnership.

Please join us in embracing the limitless possibilities that Captivate brings. Here's to another 29 years of successful collaboration!